Quality Assured Label
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Our customers deserve to receive orders in spec, on time, and complete. In 2001, we accomplished that more than 99% of the time. To achieve - and continue - this outstanding record, we:

  Have established KPI (Key Performance Indicators) - a tough set of internal standards to measure our performance on every job.

  Treat our employees like we want them to treat our customers - and their dedication and enthusiasm shows in every step of the process.

  Have set up SBU's (Strategic Business Units). These are small teams that engender better, faster communication and better alignment with key customers. All functional areas are represented so the SBU's are completely informed and responsible - just more streamlined.

  Have a global logistics system to import raw materials to our facilities and export finished goods to customer locations on a daily basis. We constantly evaluate air, ground, and custom shipping options to identify the best solutions.

Recognition of our commitment to customer service has come in the form of many industry awards and supplier/partner certifications.
"The dedicated folks at QAL are committed to customer focus, quality and reliability as a way of doing business."

                                                                       Neutrogena Corporation, Senior Buyer

" I want to take the chance to comment that all the UNILEVER Team loved your labels. They are especially happy because they turned out better than expected. Please share this comment with all your wonderful team!!"

                                                                       UNILEVER, VASENOL Regional Brand Manager

"I would like to pass along comments made by Softsoap Brand Marketing and Colgate management that they all thought your company did a terrific job, and were very impressed."

                                                                       Colgate, Softsoap Materials Management Manager
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